Commercial Sales & Customer Marketing Director

Reporting to the Founder/CEO and as part of the leadership team, this is a unique and rare opportunity for a commercial Sales & Marketing Director to join an early-stage business who are developing the next evolutionary step in bringing products to life for both brands and consumers.

Our client’s passion is to help make people’s lives better; every day. They are creating a place where people can come to discover innovate products to enable exploration of the world, human togetherness and to develop a healthy lifestyle. They use a mix of experiential theatres ™ in amazing scalable venues along with digital content to help emotionally connect brands to consumers in a new way within the retail landscape. The first venue is a large-scale flagship, in the very heart of London (Piccadilly Circus) with further plans to expand nationally and then overseas in North America

Our client’s core values are: Honesty, Inspiration, Simplicity, Drive. If you share these values and if you are interested in being part of the founding team on this exciting journey, then we would love to talk with you!

Key responsibilities and duties of the role:

The overall delivery of our client’s brand (customer) partnership offering including;

  • Building the customer (brand partner) sales and marketing objectives, strategy and direction
  • Creation of solid customer end to end process, taking ownership of key customer relationships and experience
  • Identifying and reporting on business opportunities in target areas/markets
  • Representing the business at trade fairs, exhibitions, conferences
  • Play a key part in driving the overall culture, strategy and direction of the business
  • Build, support and management of brand partnership team (growing, mentoring and motivating) in line with company principles, values and behaviours
  • Development of CRM system
  • Key contributor in the leadership team enabling the drive and focus for the wider business
  • Enablement of solid team communication – to all staff and stakeholders
  • Accurate sales forecasting and reporting
  • Full P&L and budget responsibility

About you:

  • Proven experience as commercial or sales/marketing director within a start-up or SME accelerated pace environment
  • Experience building organisations and hiring and training top talent
  • Demonstrable capability of creating and delivering sales and B2B customer marketing strategy
  • Built successful teams and has generated performance through culture and management
  • Ability to demonstrate learnings from successes and failures Previous sales and marketing Methodology training
  • An understanding of our client’s customers and their pains, gains and problems within their sales Channels (i.e. brands dealing with retail)
  • Successful start-up experience with contributions to growth through acquisition or IPO is desired

Key skills and attributes required:

  • Proactive and driven to get things done!
  • A metrics driven mindset with a strong analytical approach
  • Self-aware and emotionally intelligent
  • High levels of autonomy and flexibility
  • Ability to negotiate mutually agreeable outcomes with customers and internal stakeholders
  • Entrepreneurial spirit/mindset with flexibility towards dynamic change
  • Motivational and inspirational leader of people (natural charisma and gravitas)
  • Ability to influence
  • Good planning and organisational skills
  • Strong brand advocacy

To apply, please email your CV to: rex.cridland@njr.uk.com highlighting your relevant experience and quoting job reference NJR/RC355.